Shipping Policy

Shipping and Delivery Times

USA & CANADA

Free Shipping

Production time 3-7days.

Shipping time 9-14 business days, depending on customer location.

Note: Delivery time varies by location and may be delayed during shipment.

WORLDWIDE

For international shipping, we use the following carriers to calculate shipping costs and delivery times:

Shipping and delivery times vary.

Special Line 12-21 business days
International Express 3-5 business days Flat rate $29.99 +$2.44-$4.88 per additional item
DHL eCommerce Parcel Direct available
DHL eCommerce Parcel Standard available

DUTIES

This policy outlines the protocol for the collection of duties on international orders placed through our e-commerce platform during the checkout process. Duties refer to the import taxes levied by the destination country's government, which are applicable to the purchased item's

International Shipping Duties 

Pre-Paid International Shipping Duties: To ensure a hassle-free delivery process, all international shipping duties (Delivered Duty Paid, DDP) are now automatically calculated and charged at the time of checkout. This means that the import tax is pre-paid, and your package will arrive without the need for additional payments for customs duties.

No Manual Payment Required: As our international customer, you do not need to worry about paying customs fees manually at your local post office or through the shipping carrier's website. The duties are handled by us upfront to streamline your delivery experience.

Changes to Orders: In the event that an order is modified after placement, the duty amount may be subject to change. If this occurs, the customer will be notified of any additional charges or refunds.

Duty Refunds: If an order is returned, the duties paid are typically not refundable through our platform. Customers may need to contact their local customs office for information about duty refunds.

 

This updated policy is part of our commitment to improving the international shipping experience for our customers, ensuring a more efficient and transparent process.